Refund Policy

Updated: January 14, 2021

Please read this policy carefully. This is the Return and Refund Policy of BSW Academy - USA.

Digital products - Refund Policy

We issue refunds for digital products within 3 days of the original purchase of the product if the product is found to have major defects that cannot be remedied by BSW Academy USA, Inc.

We recommend contacting us immediately for assistance if you experience any issues receiving or downloading our products.

In the event customers payment system denies a refund, BSW Academy USA, Inc. will not be held liable or to blame.

By Law, students that have paid in full have the option to request a full refund within 72 hours of the purchase. Every refund request will be handled as a personal service, and the refund process will not be automated.

  • When a refund request is received, it will be acknowledged with an email to the student requesting their full legal name and mailing address.
  • Upon receipt of your funds into our business bank account, the processing time for a refund is within 10 business days if within the continental United States or possibly more than 15 business days outside of the United States.
  • A certified check for the full sum will be sent by registered mail, with an official notification requiring the student’s signature to confirm that the student has received the payment in full.
  • The official notice and the certified cheque will be sent to the student at the mailing address the student provided.


We encourage students to consider seeking professional tax advice about donating the purchased Education Product, such as the HGH Pandemic Response Program, to support those who wish to enroll in the program but do not have the financial means to pay. You can call the IRS for free advice or information or consult your accountant or bookkeeper about the benefit of you donating this purchase. You may qualify for a tax credit equal to the full refund. And you get to feel good about you helping someone gain a career opportunity. 

**Special Refund Policy for BSW Professional Trainer/Coach Business Development Package (Bundle)**

The Certified BSW Coach will go to work the day that they are Certified or get a full refund. 

The BSW ACADEMY USA will guarantee that each recruited coach who has paid in full for their BUNDLE will qualify to get a license or sub-license for servicing a specific public school enrollment area in the USA as soon as they are Certified Level #1. Our whole program is qualified as an Out-of-School program, that is also a qualified ONLINE Education System. Our whole program will get clients who will need either One-on-One sessions, Group sessions, or Both, plus webinars, online educational courses, live events, plus other forms of professional communication; and offer referral fees for each referral. 

NOTE: No refunds are available to anyone on a payment plan due to not being able to protect the intellectual property.


Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email:

By visiting this page on our website: